Privacy Policy
Privacy Policy
Policy Last Updated: 08/02/2023
At Fisa USA, your privacy matters. We are committed to protecting your personal information and ensuring a secure user experience. This Privacy Policy explains how we collect, use, and protect the data you provide when using our website, fisausa.com. By accessing or using our website, you consent to the practices outlined in this Policy. If you disagree with any part of this Policy, please do not use our website.
Information We Collect
We may collect the following types of information when you interact with our site or services:
a) Personal Information:
Details that identify you, such as your name, email address, mailing address, phone number, or other identifiers you voluntarily provide.
b) Demographic Information:
Non-identifying details such as your zip code, age, gender, education level, occupation, income range, marital status, and general interests.
c) Behavioral Information:
Automatically collected data about your usage of our website, including services accessed, pages visited, IP address, geographic location, browser type, device type, domain names, access times, and referring websites.
d) Web Technology Information:
Collected through cookies, JavaScript, and web beacons — including IP addresses, browser and device types, operating system, clickstream data, autofill data, and date/time stamps.
How We Use Your Information
Information collected is used to:
Provide and fulfill home service requests (roofing, repairs, maintenance, improvements).
Respond to inquiries or service follow-ups.
Improve our website and personalize your experience.
Deliver relevant promotional content or service updates.
Enhance website functionality, navigation, and efficiency.
Information Security and Confidentiality
We maintain strict physical, electronic, and procedural safeguards to protect your data. Access to personal information is restricted to authorized personnel and partners who need it to provide services to you.
We use tracking technologies (e.g., web beacons) and may partner with third-party analytics and advertising services to collect non-personal data for site performance improvements. These tools help us understand how users interact with our site but do not collect personally identifiable information.
Third-Party Websites
Our site may contain links to external websites or business partners. Fisa USA is not responsible for the privacy policies or practices of third-party sites. If you provide personal information to those sites, it is governed by their respective policies.
Managing Your Information
You can review or update your personal information at any time by visiting fisausa.com or by contacting us. You have the right to:
Know what personal data we collect and store about you.
Request updates or corrections to your data.
Know the identity of third parties who may have received your information within the past two years.
To make a request, please contact us in writing. We may require verification of your identity. A response will be provided within 30 business days. Requests for mailed copies may incur a fee.
California Consumer Privacy Act (CCPA) Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act, including the right to request access to or deletion of your personal information, and the right to know how your data is shared. Please contact us to exercise your rights or learn more about your options.
New York Domestic Violence Confidentiality
Fisa USA adheres to New York State law, which prohibits discrimination against victims of domestic violence. If you or your child are protected under an active Order of Protection, we will take extra steps to protect your contact and identifying information, including your name, address, and phone number.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version is always available on our website. Your continued use of the site after changes indicates your acceptance of those updates.
Contact Us
If you have questions or requests related to this Privacy Policy, please contact:
Fisa USA Legal Department
1215 K St Fl 17
Sacramento, CA 95814
United States
Email: [email protected]